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Megan’s Corner: Helpful tips on how to effectively communicate with your HR department

Hello, and welcome back to Megan’s Corner!

I'd like to offer a few helpful tips on effectively communicating with your HR department and building confidence for those who may hesitate to seek HR assistance. Over my five years in HR, I've noticed that the first thing many people say when they knock on my door is, "I'm sorry to bother you." Why do we, as employees, feel like we are inconveniencing someone whose job is to help us? It could be second nature, a personality trait, or a multitude of other reasons. Personally, I tend to apologize out of habit.

As an HR professional, my role is to navigate, assist, and support my team in all HR functions. Unfortunately, I've heard from some employees that they've lost faith in the HR department over the years. My goal is to ensure that employees know they can come to me, trust me to get the job done and communicate effectively. Just as I strive to be approachable and reliable, I expect proper communication in return. HR is all about communication, and it's a crucial component for a smooth and efficient process.

Here are some helpful tips for effectively communicating with your HR team, shared from my personal experience:

1. Speak Up: Don’t hesitate to reach out. HR is here to support you, so there's no need to feel like you're bothering anyone. We're here to help make your work life better.

2. Be Honest and Open: When you talk to HR, share what's really on your mind. Being upfront about your concerns helps us understand your situation better and find the best solutions.

3. Respect Their Time: While we’re always happy to help, scheduling a time to talk can ensure you get the attention you need.

4. Follow-Up: If you've discussed something important, it's okay to check back in. It shows you're serious about resolving the issue and helps keep the conversation moving forward.

5. Know Your Policies: Taking a little time to understand your company’s HR policies can make our conversations more productive. It’s easier to address your concerns when we’re all on the same page.

6. Build a Relationship: Get to know us! Building a friendly rapport can make it easier to come to us when something’s on your mind. We're here for you, so let’s get to know each other.

7. Stay Professional: Even if you're feeling upset or frustrated, try to keep things professional. It helps ensure your concerns are taken seriously and handled appropriately.

Remember, HR is here to support you in navigating your work experience. Effective communication with us can lead to a more positive and productive work environment for everyone.


Megan Randolph is our Human Resource Analyst here are CANA. If you would like to get in touch with Megan, you can do so at or on Linkedin.

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