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"You are what you do when it counts."
- John Steakley

(814) 341-2859


Ms. Jacqueline M. Knapp is Senior Business Operations Manager at CANA Advisors. Ms. Knapp supports the Chief Executive Officer (CEO)/Chief Financial Officer (CFO) in a variety of tasks which support external project delivery, ongoing market and client development, and internal business operations. Ms. Knapp also supports the Chief Operations Officer (COO), Chief Analytics Officer (CAO), Business Development Leads (BD Leads) and Project Managers (PM) by providing costing analysis and pricing estimation support for CANA products and business development opportunities. In addition, internal labor and non-labor planning and tracking of billable projects. Ms. Knapp is also responsible for managing CANA’s designated payroll and timekeeping platform and travel program. Ms. Knapp must effectively communicate with all levels of CANA employees through written, oral, and knowledge sharing applications. 

Ms. Knapp has more than 20 years of experience in government, both CONUS and OCONUS contracts, and a variety of Commercial type contracts. Ms. Knapp is versed in a variety of contract designs and structures, forward pricing proposals and contract funding limitations and notifications. She is proficient with project set up, baseline planning, revenue forecasting, cost/variance analysis and estimate at completion. Ms. Knapp is conversant with proposal development, compliance of FAR, government issued RFPs, risk assessment and strategies. 

Throughout her career, Ms. Knapp has served as a liaison and collaborated with all levels of management for cost effective management of contracts and provided analytical and strategic recommendations. Ms. Knapp has managed several international multi-million contracts dealing with foreign currency exchange. Ms. Knapp has prepared and implemented effective cost control methods, participated in government audits where she provided analysis, information and explanations, ensuring compliance of government contracts. Ms. Knapp was a team member on a Business Development team implementing strategies, processes and controls to improve corporate operations. Ms. Knapp mentored several college interns in a hands-on learning environment. Ms. Knapp built and maintained partnerships with internal and external clients to support openness and trust. Ms. Knapp is proficient in Microsoft Office, has excellent multitasking and time management skills, and is very detailed oriented. 

Ms. Knapp is 2nd Vice President on the Board of Directors for Victim Services. Ms. Knapp is Secretary of Conemaugh Township Rotary Club.

Education and Certificates

MBA, Saint Francis University 2012 

BS, Management, Saint Francis University 1992 

Accomplishments & Awards

20 years of experience in proposal development, financial analysis and reporting, and management of government, non-government and international contracts.

  • Contracting 

  • Proposal coordination 

  • Project cost management 

  • Deltek Cost Point 

  • Sharepoint

  • Past Performance Analysis 

  • Export/ITAR Compliance

  • Cost Volume Lead 

  • Microsoft Office Suite

  • Google Suite


Jacqueline M. Knapp

Senior Business Operations Manager
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